The Athlete Ombudsman is looking for an Associate to assist in providing independent advice to athletes regarding their rights, resources and responsibilities under the Ted Stevens Olympic and Amateur Sports Act, and all applicable rules and regulations from the International Olympic and Paralympic Committees, United States Olympic Committee, International Federations and National Governing Bodies, as well as anti-doping and SafeSport rules and policies; and to assist in mediating disputes involving athletes. The Associate Athlete Ombudsman will also assist in promoting the services of the office, implementing data tracking tools, and creating an environment welcoming and accessible to athletes.
Duties and Responsibilities
1. Collaborate with the Athlete Ombudsman in all aspects of the role of the office and its service to athletes.
2. Help create and deliver an environment that is accessible, supportive, competent, inviting, helpful and resourceful for athletes and other constituents.
3. Provide independent advice to athletes and NGBs regarding their rights, resources and responsibilities under the Ted Stevens Olympic and Amateur Sports Act, and regarding all relevant rules, regulations and policies of the IOC, IPC, USOC, IFs, NGBs, US Anti-doping Agency, and the US Center for SafeSport.
4. Assist in mediating disputes including but not limited to athletes’ right to participate in protected competition, eligibility, funding, disciplinary matters, commercial rights disputes, team selection issues, athlete agreements, and athletes’ voice in the governance of sport, in order to provide parties with equitable, suitable, and expeditious solutions.
5. Review and provide input and recommendations regarding USOC and NGB bylaws, policies and procedures to safeguard adherence and compliance with the provisions under the Sports Act and USOC Bylaws.
6. Review and provide input and recommendations regarding USADA and US Center for SafeSport policies and procedures to safeguard athletes’ rights and access to resources.
7. Review and provide input and recommendations regarding NGB team selection procedures, codes of conduct, and athlete agreements to safeguard transparency, fairness and other athletes’ rights.
8. Provide input and recommendations relating to the status of member organizations of the USOC, including NGBs, PSOs, MSOs, and other organizations applying for membership in accordance with the Sports Act and USOC Bylaws.
9. Research laws, rules, requirements, policies, precedent and case law of all relevant bodies affecting athletes in order to provide competent, thorough advice and/or propose future changes that support athlete rights.
10. Assist in managing case logs and preparing reports, presentations and memos regarding activities, trends and future success strategies.
11. Assist in preparation and presentation of Athlete Ombudsman reports at Team USA Ambassador programs, AAC meetings, athlete meetings, and other such programs.
12. Coordinate with Athlete Ombudsman in providing support to athletes at Olympic, Paralympic, Pan American and Parapan American Games.
13. Establish and maintain relations with athletes, NGBs, outside counsel, and other stakeholders.
14. Be available at all times to support the work of the Athlete Ombudsman Office, particularly in urgent situations when assistance outside normal working hours is necessary to support athletes.
15. Answer calls and inquiries in a timely fashion to assist in triaging and providing guidance and resources, understanding that many communications within the office are confidential.
16. Assist with other duties as assigned.
17. Regular attendance at work is an essential job function.
· Juris Doctor degree
Licensure and Certification
· Alternative dispute resolution certification preferred
· Prior experience demonstrating proficiency in the following fields preferred: sports law, corporate governance, anti-doping, sexual assault and/or harassment, and legal drafting
· Strong athletic background or prior experience working for amateur or professional sports organizations preferred
· Demonstrated knowledge of Olympic and Paralympic Movement and National Governing Bodies
· Public speaking experience
· Excellent customer service skills including ability to listen, ask the right questions, focus on the athlete, adapt your approach based on his/her situation and needs, exercise good judgement, view an athlete’s complaint as an opportunity to gain his/her respect, and problem-solve
· Ability to work with a diverse population and multi-disciplinary teams
· Ability to maintain confidences and confidential information, and work professionally with athletes, NGBs, and colleagues involving sensitive material
· Ability to think creatively to address complex issues with an open mind for all angles and potential solutions
· Sharp awareness for precise details in written documents including, policies, procedures, and governance documents
· Public speaking experience preferred
· Outstanding written and verbal skills
Tools, Equipment and Conditions
· Standard Office Equipment
· Office environment in a multi-story building
· Non-traditional work hours and schedule as required
· Some extended hours
· Some domestic and international travel